BetStop: Australia’s national self-exclusion register for safer online gambling
Australian individuals seeking to distance themselves from online gambling will have the option to do so for their entire lifetime. In line with recent government actions prohibiting the use of credit cards in online betting and following the inquiry into online gambling, BetStop is set to launch on August 21. This national self-exclusion register aims to assist problem gamblers in blocking themselves from sports betting, becoming the final component of the national consumer protection framework for online wagering.
By enrolling in the register, individuals can exclude themselves from wagering services for a period ranging from three months to a lifetime. Once registered, they will be unable to create accounts with online gambling providers or receive any promotional or advertising materials. Notably, online and phone-based wagering service providers are obliged to prevent listed individuals from opening accounts or placing bets during their self-imposed ban, and they must refrain from sending any marketing materials to these individuals.
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Social Services Minister Amanda Rishworth expressed that the government’s efforts, implemented within a short timeframe, are collectively reducing the harm associated with online gambling. She emphasised the ongoing commitment to minimising this harm and the collaboration with state and territory counterparts to sustain positive change.
Communications Minister Michelle Rowland highlighted that safeguarding Australians from the adverse impacts of online gambling is a crucial priority for the Albanese government. She described BetStop as a groundbreaking initiative that facilitates easy self-exclusion for vulnerable consumers from online wagering services. Furthermore, BetStop represents the tenth and final measure under the National Consumer Protection Framework, reinforcing consumer rights for Australians.
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Online Bookmakers are required to promote BetStop on their platforms, including websites, apps, and marketing materials. Additionally, the government plans to introduce mandatory customer pre-verification, compelling online gambling providers to verify the identity of customers before their initial bet.
Regulation of BetStop will fall under the responsibility of the Australian Communications and Media Authority. Individuals seeking to revoke their self-exclusion period cannot do so within three months of registration and must provide a statutory declaration confirming that they have received counseling or advice from a qualified professional regarding their decision. Moreover, any support persons associated with the individual will be notified of the application to remove themselves from the register.
